Frequently asked questions

Intrabase is an all-in-one cloud management platform that integrates email, drive, calendar, billing, finance, eCommerce, corporate AI and many more tools in a single digital ecosystem. Designed for professionals, businesses and organizations.

For any professional, business or organization that needs integrated digital tools: freelancers, SMEs, cooperatives, associations, foundations and companies of any size.

Yes. All plans include a 30-day free trial with no commitment and no credit card required.

Intrabase is currently available in Catalan, Spanish, English and Basque. We are working on adding more languages and dialectal varieties.

Yes. We offer import tools for email (IMAP), contacts (CSV/vCard), files and calendars. For complex migrations, our team helps you personally.

We offer three plans: Starter (€6/month per user) with basic tools, Pro (€15/month per user) with billing, finance, customer management and more, and Business (€28/month per user) with accounting, ERP, corporate books and full customization. The AI assistant is included in every plan, Starter included. These are the annual billing prices; paid monthly they are €7, €19 and €35.

No, and that is deliberate. What a website is worth has nothing to do with how many people work in your office: a store that sells a lot may have one person behind it, and a team of ten may have no store at all. Websites are a separate subscription at websfera.ai, from €15/month per site, and you can link one to any Intrabase plan. With Pro and Business it is also connected to your invoicing and your CRM.

Because the cost of having a tool for everything is not the price of the subscriptions, it is the work of keeping them in agreement. The same customer ends up living in your inbox, in a spreadsheet, in your invoicing software and in the CRM, and no two of them agree; data moves between them by copy and paste, and anything that fits nowhere ends up in a spreadsheet only its author understands. Intrabase brings email, drive, documents, calendar, chat, invoicing, client management and the rest of the apps onto a single database: information is entered once and used by every app, from quote to invoice and from payment to accounting. The AI works on your real data instead of a context you paste in every time, and whatever you are missing we build as one more module, integrated with the rest.

Yes. You can upgrade or downgrade your plan at any time. Changes are applied immediately and prorated to the current billing period.

Yes. Annual payment includes a discount equivalent to 2 free months compared to monthly payment.

After 30 days, you can choose a paid plan or your data will be kept for an additional 30 days in case you want to reactivate your account. You will never lose your data without prior notice.

Some advanced apps (like Email Marketing, Ticketing or Crowdfunding) have an additional usage-based cost. Basic apps are included in the plan. Check each app for specific pricing.

All data is hosted on servers in Europe (Barcelona, Germany, Finland), under GDPR regulations. We do not use servers in the United States or the United Kingdom.

Never. Your data is exclusively yours and is never used to train artificial intelligence models or shared with third parties.

Encryption in transit (TLS) and at rest, daily backups, two-factor authentication (2FA), access auditing, and 24/7 monitored infrastructure.

Yes. Intrabase fully complies with the European Union's General Data Protection Regulation (GDPR).

Yes. You can export all your data (emails, files, contacts, invoices, etc.) in standard formats at any time. There is no vendor lock-in.

Yes. Intrabase offers bidirectional synchronization with Gmail, Google Calendar and Google Drive.

Yes. Intrabase offers a complete REST API to integrate with any external system. Available on Pro and Business plans.

Yes. Intrabase is a responsive web application that works on any browser. We also offer native apps for iOS, Android, macOS and Windows.

No. Intrabase works entirely in the browser. You can optionally download native apps for an optimized experience.

Yes. All plans include email support. Pro and Business plans include priority support with guaranteed response time.