Ticket Support

Opengea
4.8 Rating
127 reviews
1K+ downloads
Starter License
Choose platform
iPhone / iPad Android
License: Starter — Included in all plans
Ticket Support — Screenshots 1
Ticket Support — Screenshots 2
Ticket Support — Screenshots 3

About this app

Technical support system with tickets, SLA, automatic assignment and customer portal. Manage incidents, queries and requests from a centralized inbox.

Features

Centralized ticket inbox
Automatic rule-based assignment
SLA and response times
Customer self-service portal
Integrated knowledge base
Canned responses
Statistics and reports
Integration with Email and Chat
Centralized ticket inbox
Technical support system with tickets, SLA, automatic assignment and customer portal.
Automatic rule-based assignment
Technical support system with tickets, SLA, automatic assignment and customer portal.
SLA and response times
Technical support system with tickets, SLA, automatic assignment and customer portal.
Customer self-service portal
Technical support system with tickets, SLA, automatic assignment and customer portal.
Integrated knowledge base
Technical support system with tickets, SLA, automatic assignment and customer portal.
Canned responses
Technical support system with tickets, SLA, automatic assignment and customer portal.
Statistics and reports
Technical support system with tickets, SLA, automatic assignment and customer portal.
Integration with Email and Chat
Technical support system with tickets, SLA, automatic assignment and customer portal.

What's new

Version 2.1.0 • Last updated: Mar 2026

Performance and stability improvements. New color themes. Improved integration with the rest of Intrabase applications.

Data safety

Data safety
Data encrypted in transit and at rest
European standards
Data centers and privacy policy compliant with European Union standards.
Your data under your control
Your data is sacred, we do not use it or share it with third parties.
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